RETURNS & REFUNDS

Our Return Policies

At Automotive Art, we stand behind the quality of our products. If you are not fully satisfied with your purchase, we’re here to help—within reasonable guidelines.

1. Returns Eligibility

  • Items may be returned within 7 days of purchase.
  • Products must be:
    • Unused
    • In original packaging
    • In resalable condition
    • Accompanied by a valid receipt or proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

  • Electrical parts (e.g. sensors, bulbs, electronics)
  • Special order or custom items
  • Opened chemicals, oils, paints, or fluids
  • Installed or used items
  • Clearance or final sale items

3. Exchanges

  • We allow exchanges for:
    • Incorrect items purchased
    • Manufacturer defects (subject to inspection)
  • Exchanges must meet the same conditions as returns.

4. Defective Products

  • If a product is found to be defective:
    • It may be repaired, replaced, or credited at our discretion.
    • Some items may require supplier/manufacturer assessment before resolution.
  • Warranty claims must follow the manufacturer’s warranty terms.

5. Refunds

  • Approved returns will be refunded via:
    • Original method of payment, or
    • Store credit, depending on the situation
  • Refunds may take 3–7 business days to process.
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